Known as the Door Operator Guru, Roy Bardowell is one of the most respected and knowledgeable men in the garage door and operator industry.  His special passion for residential garage door, commercial door and gate operators leaves an impression on everyone he meets.  Roy's training sessions at IDA Expos are always the one of the most widely attended sessions. He has been recognized by IDEA with the "Commitment to Excellence Award" and is an IDEA Certified Door Dealer Consultant.  Roy is a member of the tech service team at Micanan Systems. He was Operations Manager at Guardian until 2012.  We hope that you find Roy's articles informative and entertaining.  Feel free to leave your comments for Roy.

ARTICLES

Underwriters Laboratories Safety Standard # 325-fifth edition

by Roy Bardowell, CDDC

In an effort to reduce the number of deaths to children who become entrapped under garage doors with automatic motor operators, the U.S. Consumer Product Safety Commission (CPSC) issued final rules for automatic residential garage door openers. The rules, which include revised entrapment protection requirements, apply to automatic residential garage door openers manufactured on or after January 1, 1993 for sale in the United States. The rules also include certification requirements and record keeping requirements for garage door opener manufacturers.

The entrapment protection requirements are part of a Congressional mandate written in the Consumer Product Safety Improvement Act of 1990. The act mandates that all residential garage door operators sold in the US must be wired to operate only with constant pressure on the down button, that will reverse the door to the open position if the close button is released before the door is completely closed or employ an exterior entrapment protection device such as, an electric door edge or set of photo-sensors to reverse a closing door when it encounters an obstruction as described in Paragraph 30.1 of the UL 325 standard for safety.

NOTEWORTHY:

* All Guardian door operators have been evaluated, certified, and are listed with Underwriters Laboratories and comply with the UL 325 standard for safety.

* Meaning all Guardian door operators are state of the art when it comes to Safety!

* There have been NO recorded deaths since UL 325 was implemented in 1993!

 
Roy Bardowell, CDDC, is a member of the tech support team at Micanan Systems.  He served as Operations Manager at Guardian Access & Door Hardware until 2012.  He has been in the door and operator industry since 1973 and is known as one of the industry’s most experienced operator technicians and trainers.  Roy received the IDEA Commitment to Excellence award in 2008 and IDA’s Jerry R. Reynolds Volunteer Service Award in 2017.  Contact him at roythedoorman@gmail.com
 
17 Comments
  1. Bob's picture
    Oct 24, 2017

    I have a Clicker KLIK2U.... Does it work with a Guardian? If so what is the id code for Guardian

  1. Brian's picture
    Oct 26, 2017

    A Clicker is not Universal.  It will not  work with a Guardian garage door opener.  Google "Guaridan GDOR2B" for sources that will sell a compaible remote.  If more help is needed please call 1-424-272-6998.

  1. Anonymous's picture
    Nov 15, 2017

    No I don't believe Clicker included the Guardian frequency in their product.

  1. Elmore Haney's picture
    Nov 08, 2017

    We have a 2011 Ford Escape with an Interior System for operation of Exterior Gates, Garage Door and House Security Lights. I am unable to Program the Guardian 630SL with the vehicle equipped system which worked with the other Garage Door Opener our home had. Is there a reason I am unable to set up this Opener purchased from your company using the "Guardian Remote Clicker" the only answer to this inconvenience ?

  1. Brian's picture
    Nov 16, 2017

    Elmore,

    There are two systems auto manufactures supply with their cars, HomeLink, made by Gentex and Car2U made by Leer Corp.  Guardian operators are compatible with HomeLink, but not Car2U.  Please check your car's owner's manual to see what system is used in your vehicle.  There should also be a phone number in the manual to call for help in programming either of the two systems.

     

  1. Scott Caryer's picture
    Nov 11, 2017

    I have two guardian remote controls that do NOT open our Guardian garage door opener. I have replaced the batteries in both units, and they still do not work. However, the external wall mounted wireless garage door opener works, as well as the embedded garage door openers in our Honda cars. So what is not working are the two guardian remotes. Please provide some direction to troublehoot and solve this issue.

    Thanks in advance...Scott

  1. Brian's picture
    Nov 16, 2017

    Hi Scott,

    Have the remote controls always worked with the garage door opener or is the issue something recent?  The fact that the HomeLink system in your car is working indicates that the radio receiver in the opener is working.  What are the model numbers of your opener and remote controls?  To talk directly to a tech who can help to troubleshoot, call 1-424-272-6998.

  1. Alayne's picture
    Nov 30, 2017

    Is there a way to put the lights on the opener in "motion" mode, rather than just coming on by pushing the light button or opening the garage door?

  1. Brian's picture
    Dec 04, 2017

    Dear Alayne,

    Some gargae door openers have a special control console that can provide this function.  Your Guardian opener is not adaptable to this console,  A less expensive alternative would be to replace the light switch in your carage with a passive infrared motion sensor wall switch.  This switch will recognize a presence in the room/garage and turn on/off lights accordingly.  A garage door opener system works with a set timer, so lights can remain on even after the person has left the garage.  The switch could be purchaed at any hardware of store or home center.

     

  1. Brian Cuyno's picture
    Jan 13, 2018

    Hi,

    I recently received a new unit (628) from Diego, who works at your Los Angeles office. It is now installed but I continue to have problems.

    When trying to program the up and down limits I continue to have issues, I will try to program the up limit and it will stop, which will require me to continue the process until the door is up. Then when I try to program the down sequence the door will start to go down then beep once, then stop. I go through the sequence again and the programing sequencing process does not go through smoothly. I keep pressing the limit twice for the down option, I will work for a second then it won't.

    Right now my wife and I are having to manually open and close the door.

    Brian

  1. Brian's picture
    Jan 15, 2018

    Brian,

    Pages 16-18 in the 628 owner's manual will provide a step by step process, if more help is needed, please contact our tech service help line (424-272-6998) and a tech will walk you through the limit setting process.  

    Brian

  1. Steve's picture
    Jan 30, 2018

    I recently posted complaining about the motor. I found a number for Guardian technical services online and as a last effort I called them. Technical services was great and helped me fix the problem fairly easily with directions over the phone. I’m impressed with corporate but still disappointed in the local installer as since the day they installed the opener they come across as more interested in generating charges than doing what’s right for the customer.

    Thanks to Technical Services!

  1. Shirley Rankin's picture
    Feb 05, 2018

    I'm in New Zealand. If I can't source this for my Guardian 21230DL, I'll have to discard an entire garage door opener which works perfectly well just because it can't receive the signal from the remote.

    I looked for an internet sale on your website but couldn't find it.

    Considering that it will cost $800 to replace the whole door opener unnecessarily, I would really appreciate your help.

    Regards
    Shirley

  1. Brian's picture
    Feb 11, 2018

    Guardian products can be found in New Zealand at Windsor Doors

    Windsor Doors Auckland

    347 Great South Rd.

    Takanini 2112, Auckland

    P: 09 298 8655

    F: 09 298 0626

     

    Windsor Doors Christchurch

    Doric Way, Waterloo Business Park

    Christchurch

    P: 03 343 3276

    F: 03 343 3761

    sales@windsorsouth.co.nz

     

    Windsor Doors Wellington

    (Incorporating Castle Doors Ltd)

    95 Nelson Street,

    Petone, Wellington

    P: 0800 020 785

    F: 04 589 3986

    wellington@windsordoors.co.nz

    Windsor Doors Hamilton Unit 8

    170 Maui Street

    Te Rapa, Hamilton

    P: 07 850 6140

    F: 09 298 0626

  1. Marty Marias's picture
    Mar 01, 2018

    Roy, I have six two button remotes, the black rubber inserts fall out and I have to use a small object to activate the opener. Would it be possible to send me five or six replacements. I would happily pay for them.
    Marty Marias
    310 328-6278
    201 Ruth Ave.
    Venice CA 90291
    martymarias@yahoo.com

  1. Jamie's picture
    Mar 24, 2018

    Hello,

    My garage door motor is beeping every 15 minutes. Is this due to my remote battery being low or the motor being low? I'm having trouble locating a batter on the actual motor.

  1. Brian's picture
    Mar 25, 2018

    Hi Jamie,

    A good answer can't be provided without more information.  Please call 1-424-272-6998 and a tech will be able to assess the issue and provide a solution. 

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