Performance, power, reliability, confidence, security…all associated with Guardian products
Guardian takes pride in providing personal product and dealer & distributor support
Guardian's years of manufacturing experience supplying global industry leaders...now in your hands
The programming and installation process will be well recognized by installing professionals. With installer preferred mechanical travel limits and adjustable forces, programming Core Series operators is simple and intuitive. Pro Series programming is considered to be the most straightforward in the industry. The operator has been designed with the professional installer in mind.
It may be as easy as having a unique bundle of accessories or having a brand that is not sold down the street or as complex as engineering help with a new design project. Guardian has years of experience as a consulting partner and supplier to major global OEMs. If you need something that other suppliers do not offer to you, call on Guardian to help differentiate your business.
Guardian’s interchangeable integrated rail system means fewer operators in stock will meet more of your job requirements. Guardian programs are flexible and can be designed to meet the needs of your business. Our organization focuses on eliminating non-value-added processes. The efficiencies created enables us to pass down this value to our dealers.
“Luis was awesome! He went above and beyond to help me with my issue. I'm in the retail business where customer service is huge and Luis did an outstanding job. He was very professional, knowledgable and represents your company well. Thank you
I truly hope that this email will motivate you to recognize your employee Louis Meneses. Your employee was able to assist me in reprogramming my garage door unit and I could not be more thankful. Meneses was there for me from start to finish and it was reprogrammed in less than 10 minutes.
Meneses impressed me with his product knowledge and customer service skills.
Please do what you can to ensure he knows that he has exceeded my expectations as a first time caller to customer service.
“Lewis was just fabulous. friendly, courteous, understanding and got the job done!!!! I wish I could buy him dinner!!! he understood the problem and resolved the issue for me. after a lengthy lack of customer service by the installer and overcharges, LEWIS was a breath of fresh air.!! Thank you LEWIS!!!!!!! ] A.E.A., 07.01.15
Dear Luis, I am writing to let you know how much I appreciate the outstanding customer service that you offered me two weeks ago, while I was in the midst of fixing a problem with the Guardian garage door opener. Your knowledge, patience and clear instruction that you provide me in the phone while replacing the logic board help me to fix the problem and the opener is working as new. I will be more likely to refer your Company’s products and services to my acquaintances and neighbors in the future. Best Regards,
Your customer service person was extremely helpful and knowledgeable. So much so we have decided to keep our garage door opener which is now working correctly for the first itme.
I hope this gets to the right place as I want to say "thanks" again ... I had a problem with my garage door going up and down on its own and electricians could not figure out the problem. When I talked with Louie he just took things one step at a time... following his steps and so far everything is working as it should be and my wife should be extra happy as what we had done before in getting to the real problem did cause her some inconvenience... thanks again
Guardian, Thank you so much! It is nice when a company supports their product. Jason in FL was very helpful. Sensor range was limited to approx 2' by my test (unscientific).Sensor is now operating within that constraint, and I was able to reprogram the operator according to OM instructs. Everything is OK now.
“I worked with a very nice gentleman from Guardian trying to get my garage door system working. We originally had ordered a part, but he got the system working and I do not need this. Can you please cancel the order and refund the shipping and handling charge? Sent from Windows Mail”
I talked with your Louie today re some garage opining problems I was having and I want to let you know he walked/talked me thru it all, “fixing” my wireless and 2 remotes to the revised signal in order to get my garage door from opening simply on its own.... I was taken care of with patience and understanding. Thanks from me and my wife.
To whom it may concern,
First, I would like to thank Jason Villega for sending the email helping me troubleshoot and reprogram my guardian garage door. He listen to my problem send me the email and it took less than five minutes to fix....
Thanks again Jason for your great customer service.
My name is Terry and I have a Guardian garage door. It had a faulty circuit board and I ordered a new part from Andrew/Diego. Then, after it got here, I called Diego and he spent a couple of hours walking me through the replacement process. He was VERY helpful, courteous and patient.