• A Warranty claim may be processed through one of the following methods:

    1. Through your installing dealer.

    2. Return operator to:
      Guardian Access & Door Hardware
      9732 Alburtis Ave.
      Santa Fe Springs, CA 90670


      When electing to return the garage door operator for warranty repairs, all costs incurred in the return will be paid for by the purchaser. If the product is faulty, all defective parts will be replaced at no charge to the purchaser. Please phone 1-424-272-6998 for an RGA number before shipping.

    3. Phone 1-424-272-6998 for troubleshooting and to determine the warranty status of your operator
  • Guardian Dealers: Please contact your Guardian representative for Warranty Claim Forms and initiate your claim through your Guardian rep. Any return must be accompanied with an Return Goods Authorization Number. Please contact your rep or call 1-424-272-6998 for the RGA# or any other warranty advice.

  • WARRANTY

    Garage Door Operators

    Manufacturer hereby warrants:

    1. Garage Door Operators to be free from defects in material and workmanship for a period of five (5) years for motors and one (1) year for electronics and mechanical components from date of purchase, if installed by an authorized reseller; otherwise, if installed by the purchaser one (1) year will apply.
    2. Where the garage door operator has been returned to the manufacturer for Warranty repairs, all costs incurred in the return will be paid for by the purchaser. If in the opinion of the manufacturer the product is faulty, all defective parts will be replaced at no charge to the purchaser.
    3. Proof of purchase must be given to the manufacturer at time of Warranty claim.
    4. The manufacturer reserves the right to modify any existing or future products without incurring any obligation to incorporate such modification to products already manufactured or to which this Warranty may relate.
    5. Warranty only applies if this product has been installed to the Manufacturers recommendation
    6. This Warranty does not apply to any defect, loss or damage arising or caused directly or indirectly by or as a result of :
      (i) Any defect (including detects in component parts or accessories) arising from or attributable to the failure to carry out normal preventive maintenance or routine adjustments.
      (ii) To any additional damage or deterioration arising from conditions attributable to the operation of the Operator after it is known to be defective.
    7. Exclusions to Warranty Period:
      (i) Repair or Warranty Work - three (3) months
    8. Not included in Warranty:
    9. (i) Batteries
      (ii) Fuses
      (iii) Light Bulbs
      (iv) Sensitivity adjustment.
      (v) Remote Controls and receiver range
    10. Note : All Warranties will be void subject to:
    11. (i) Water damage and condensation
      (ii) Power supply black out or surge
      (iii) Act of God
      (iv) Modification or adjustment by unauthorized persons.
      (v) Any interference from radio (including citizen band radios or and other electronic device.
      (vi) Preventative maintenance and regular servicing not undertaken
      (vii) Account not paid in full by the purchaser
    12. Subject only to the provisions of the Trade Practices Act and any legislation of the State or Territory wherein the door operators of the Manufacturer shall have been sold or installed ( which may confer certain rights on consumers of goods and those rights by such legislation may be rendered incapable of exclusion ) this Warranty supersedes and excludes all representations, warranties and conditions whether expressed or implied by law and the Manufacturer shall have no liability or otherwise than herein provided for any loss and damage ( including consequential loss and damage, loss of use or profits ) by reasons of delay, defective or faulty materials or workmanship, negligence or any act, matter or thing done permitted or omitted to be done by the Manufacturer.
  • WARRANTY

    Garage Door Operators
    Manufacturer hereby warrants to the first retail purchaser of this product in its initial residential installation:
    1. Garage Door Operators to be free from defects in material and workmanship for a period of:
      Model 716: five (5) years from date of purchase for the motor and one (1) year from the date of purchase for electronics and mechanical components
      Model 728: for the lifetime of the product for the motor and one (1) year from the date of purchase for electronics and mechanical components
      if installed by an authorized reseller; otherwise, if installed by the purchaser one (1) year will apply.
    2. Battery: one (1) year from date of purchase.
    3. Where the garage door operator has been returned to the manufacturer for Warranty repairs, all costs incurred in the return will be paid for by the purchaser. If in the opinion of the manufacturer the product is faulty, all defective parts will be replaced at no charge to the purchaser.
    4. Proof of purchase must be given to the manufacturer at time of Warranty claim.
    5. The manufacturer reserves the right to modify any existing or future products without incurring any obligation to incorporate such modification to products already manufactured or to which this Warranty may relate.
    6. Warranty only applies if this product has been installed to the Manufacturers recommendation
    7. This Warranty does not apply to any defect, loss or damage arising or caused directly or indirectly by or as a result of :
      (i) Any defect (including detects in component parts or accessories) arising from or attributable to the failure to carry out normal preventive maintenance or routine adjustments.
      (ii) To any additional damage or deterioration arising from conditions attributable to the operation of the Operator after it is known to be defective.
    8. Exclusions to Warranty Period:
      (i) Repair or Warranty Work - three (3) months
    9. Not included in Warranty:
      (i) Batteries
      (ii) Fuses
      (iii) Light Bulbs
      (iv) Sensitivity adjustment.
      (v) Remote Controls and receiver range
    10. Note : All Warranties will be void subject to:
      (i) Water damage and condensation
      (ii) Power supply black out or surge
      (iii) Act of God
      (iv) Modification or adjustment by unauthorized persons.
      (v) Any interference from radio (including citizen band radios or and other electronic device.
      (vi) Preventative maintenance and regular servicing not undertaken
      (vii) Account not paid in full by the purchaser
    11. Subject only to the provisions of the Trade Practices Act and any legislation of the State or Territory wherein the door operators of the Manufacturer shall have been sold or installed ( which may confer certain rights on consumers of goods and those rights by such legislation may be rendered incapable of exclusion ) this Warranty supersedes and excludes all representations, warranties and conditions whether expressed or implied by law and the Manufacturer shall have no liability or otherwise than herein provided for any loss and damage ( including consequential loss and damage, loss of use or profits ) by reasons of delay, defective or faulty materials or workmanship, negligence or any act, matter or thing done permitted or omitted to be done by the Manufacturer.
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